“Steve’s team arrived on time and worked hard the entire day to ensure our system was installed as promised. They tested the system properly and cleaned up all of the mess once the job was complete. Steve was onsite numerous times to make sure any issues were quickly resolved and any of my questions/concerns were addressed. He even worked directly with a local security company to ensure our system was able to be used immediately. Very nice job and would recommend Cedar Mill Home Theater to others!”
“I wanted to let you know how happy I was with the services your company has provided me. My sound system, WII installation and incorporation into my home theater system as well as the installation of the new Harmony All-In-One remote were done in an efficient and professional manner back in June. When I had an issue with the new remote in September you responded quickly and within 2 hours of my call Carlos had come to my home and fixed the problem. Your customer service and satisfaction guarantee is outstanding and I would highly recommend your company to anyone in need of a home theater set-up or for fine tuning an already existing system. Carlos is an excellent technician, very knowledgeable and willing to go the extra mile to make sure everything is set up in a way that is easy to understand. Thank you for covering the service call today under warranty, I appreciate it!”
“In the complex world of home theater systems Steve Frame was able to demystify the vast array of choices and simplify the process. He made sure to get a good understanding of our requirements and then provided options for us to consider based on price/quality.
The installation went very well and he made sure that we were satisfied every step of the way. I would have no hesitation of recommending Cedar Mill Home Theater to any prospective clients.”
“I contacted Cedar Mill Home Theater to inquire about their large screen wall-mounting services and was pleasantly surprised with their level of customer service that led to an immediate on-site walk-thru and estimate. Everything was completed as was estimated and we are very happy with the outcome. Steve and his team are extremely knowledgeable and friendly and we would definitely use them again!”
Derek & Jennah Jevning
“Steve, Just wanted to say thank you for good work on the installation and also the delicious salmon. Great working with you.”
“After Interviewing and using test projects with several different home theater companies, we settled on Cedar Mill Home Theater. Not only were they receptive to our needs and creative in making our total home audio and theater system affordable, they were incredibly cheerful, responsive, and sensitive to our time and the impact of a major installation on our family. The technical expertise used for installation, and great care avoiding damage to our home as well as care to avoid dust, dirt and paint damage was exceptional. After completion of the project, their follow-up and responsiveness to our questions and explanations was of the highest caliber.”
Barb and Dr. Dean Gubler
“Cedar Mill Home Theater provided outstanding, friendly, timely and affordable service.
We had an extremely tight time line and a limited budget. Steve and his staff bent
over backwards to make sure things were done on time and at a price our program
could afford. The result is fabulous.”
Band Director, Lincoln High School
” I just wanted to send you a note thanking you so very much for your wonderful support and service! I am very appreciative of your immediate suggestion of having Carlos assist me in diagnosing the problem with respect to my stereo system. Carlos was great in initially assessing what my problem was and in coming up with temporary solutions until my unit could be repaired.
Thank you very much for handling the warranty repair for my equipment, it is now working perfectly. Carlos was extremely helpful and I truly appreciate his willingness to share his knowledge and help me better understand the capabilities of my system.”
“Cedar Mill Home Theater installed my 55” tv on the wall and installed my audio equiptmrnt in a closet . All we see is the TV and no wires . They were very neat and we would highly recomend their service’s . The installation was very neat, and they took extra time with helping us understand our new sound system . They were able to meet and beat Best Buy , and New Egg. They were able to beat Cructhfeilds price’s as well . We are so happy that we choose them .”
Evelyn Amy Hicks
“Dear Steve, Melissa & I recently purchase a Pioneer VSX33 Elite Receiver from you. We have two words for you.
The sound/theater system you brought into our home can best be dewcribed as:
HONEY TO OUR EARS , BEAUTY TO OUR EYES
Melissa and I so much appreciate your technical knowledge, patience and above all, your assistance to us in affording the best for our enjoyment. It is because of your current and past efforts tgat we remaon loyal customers. Please rest assured that any inquiries made to us in referance to Cedar Mill Home Theater will receive an unequivocal YES.
George & Melissa Rex